Terms & Conditions

Welcome to Jet Insoles. By accessing our website or purchasing products from us, you agree to the following terms and conditions. Please read them carefully.

Orders and Payment
We reserve the right to cancel or refuse any order at our discretion. Sales tax is applied where required by law, based on states where we have nexus. Customers are responsible for providing accurate shipping and contact information. Jet Insoles is not liable for delays, losses, or delivery issues resulting from incorrect or incomplete information provided during checkout.

Shipping and Delivery
Jet Insoles ships only within the United States. Delivery timelines provided at checkout are estimates and not guarantees. If a package is lost, we will replace it at no cost to the customer. In the event of a shipping delay, we will allow the carrier a short grace period. If the delay persists, we will file a claim with the carrier on your behalf and ship a replacement product.

Returns and Refunds
All purchases are subject to our Return Policy, which may be updated from time to time. By completing a purchase, you agree to the return and refund terms outlined on our website.

Product Use and Medical Disclaimer
Jet Insoles products do not come with any guarantees or warranties. Our insoles are not intended to diagnose, treat, cure, or prevent any medical condition. Customers should consult a licensed medical professional before using our products, particularly if they have underlying foot, leg, or health conditions.

Privacy and Data Use
Jet Insoles values your privacy and takes your data seriously. We collect only the personal information necessary to process and fulfill your order, including your name, email address, shipping address, and payment information. This data is used solely to fulfill your order, communicate with you, and improve your shopping experience.

We do not sell or rent your personal information to third parties. We may share limited information with trusted third-party service providers (such as payment processors and shipping partners) solely to carry out business operations and fulfill orders.

Our website uses cookies, pixels, and similar tracking technologies to improve site functionality, personalize content, and run advertising campaigns through platforms such as Google and Meta (Facebook/Instagram). You may manage your cookie preferences through your browser settings.

If you are a resident of certain jurisdictions (such as California or the European Union), you may have specific rights regarding your personal information, including the right to access, correct, or delete your data. To exercise these rights or make a data-related request, please contact us at hello@getjetinsoles.com.

All personal information is stored securely using industry-standard encryption and security practices.

Governing Law
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Ohio, without regard to its conflict of law principles. By using our site or purchasing from us, you agree to submit to the exclusive jurisdiction of the courts located in Ohio.

Discounts and Promotions
Promo codes and discounts may expire or be revoked at any time and at our discretion. Discount codes cannot be combined unless explicitly stated otherwise.

Changes to These Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting to our website. Continued use of the website or our products after changes are made constitutes your acceptance of the updated terms.